Refund Policy
Effective Date: 15th November 2021
Scaled Holdings India Private Limited (“we,” “our,” “us”) values our customers and strives to provide high-quality, customized services. However, due to the custom nature of our deliverables, we do not offer refunds under any circumstances.
1. Non-Refundable Services
Our services are tailored to meet the specific requirements of each client. As such:
- Once an order or service agreement is confirmed, it cannot be canceled or refunded.
- All payments made for our services, including but not limited to deposits, milestones, or full payments, are final and non-refundable.
2. Exception Handling
While we do not issue refunds, we are committed to resolving any issues that may arise with our services:
- If you encounter a problem with your deliverables, please contact us at hey@scaled.co.in to discuss potential solutions.
- We will work with you to ensure that the final product meets the agreed-upon specifications outlined in the service agreement.
3. Customer Responsibility
To avoid misunderstandings, we strongly encourage customers to:
- Review project details, requirements, and deliverables carefully before placing an order or signing an agreement.
- Communicate any changes or concerns promptly during the project timeline to avoid issues with the final deliverables.
4. Contact Us
If you have any questions or need assistance regarding our refund policy, feel free to reach out to us:
Scaled Holdings India Private Limited
Level 2, BlackInk Towers,
Gousia Market Kathidarwaza,
Srinagar, Jammu and Kashmir 190003
Email: hey@scaled.co.in
By engaging our services, you acknowledge and agree to this no-refund policy. We appreciate your understanding and are dedicated to delivering the highest quality services tailored to your needs.