Legal Information

Effective Date: 10th May 2021

This legal document outlines the policies, terms, and compliance framework of Scaled Holdings India Private Limited, a globally operating organization headquartered in India. Despite our presence in various countries, including Singapore, Australia, Canada, and the United Kingdom, all operations, transactions, and legal obligations are governed under the registered legal name Scaled Holdings India Private Limited.

1. Global Entity Recognition

While we operate in multiple regions, all legal and business activities are managed and recognized under:

Legal Name: Scaled Holdings India Private Limited
Registered Headquarters:
Level 2, BlackInk Towers,
Gousia Market Kathidarwaza,
Srinagar, Jammu & Kashmir 190003, India
Email: hey@scaled.co.in

This uniform legal identity ensures compliance across borders while maintaining our accountability to local laws and regulations in each operational region.

2. Jurisdiction and Governing Law

All contracts, agreements, and disputes involving Scaled Holdings India Private Limited are governed by the laws of India. While adhering to local laws in countries where we operate, the ultimate jurisdiction lies under Indian legal statutes.

For international dealings:

  • Dispute resolution may involve arbitration as per international standards.
  • The governing jurisdiction remains India unless explicitly stated otherwise in specific contracts.

3. Compliance Across Regions

We ensure compliance with local laws and regulations, including but not limited to:

  • Data Privacy Laws (e.g., GDPR for Europe, PIPEDA for Canada)
  • Consumer Protection Regulations
  • Taxation and Trade Compliance in the respective countries

4. Taxation Policies

All services and products provided by Scaled Holdings India Private Limited are subject to applicable taxation laws in the country of transaction.

  • Indian transactions are subject to as per Indian tax regulations.
  • International clients/customers are responsible for adhering to applicable import/export taxes or VAT in their region.

5. Intellectual Property Rights

All intellectual property, including trademarks, logos, and digital content, is owned exclusively by Scaled Holdings India Private Limited. Unauthorized use or reproduction is strictly prohibited.

  • Our intellectual property is protected globally under applicable intellectual property laws.
  • Violations of our intellectual property rights may result in legal action.

6. Data Protection and Privacy

We prioritize customer privacy and data security. Our policies adhere to:

  • Indian Information Technology Act, 2000
  • GDPR (for operations in the EU)
  • Relevant data protection laws in Australia, Canada, and the United Kingdom

Our full Privacy Policy can be accessed here.

7. Cancellation, Refund, and Delivery Policies

Our policies regarding cancellations, refunds, and service delivery are consistent across regions. You can find detailed information on these topics:

8. Liability and Warranty

Scaled Holdings India Private Limited does not assume liability for:

  • Losses caused by third-party service providers.
  • Non-performance due to force majeure events such as natural disasters, strikes, or government restrictions.
  • Indirect or consequential damages arising out of the use of our services.

All warranties are subject to limitations as per Indian Contract Law and the governing laws in respective countries of operation.

9. Anti-Bribery and Corruption Policy

We maintain a strict policy against bribery and corruption. All employees, partners, and affiliates must comply with this policy as well as relevant anti-corruption laws in all countries where we operate.

10. Dispute Resolution

In case of disputes:

  • Customers are encouraged to contact us first via hey@scaled.co.in for resolution.
  • Unresolved disputes may be referred to arbitration as per the Arbitration and Conciliation Act, 1996 (India).

11. Contact Us

For legal queries or further assistance, reach us at:

Scaled Holdings India Private Limited
Level 2, BlackInk Towers,
Gousia Market Kathidarwaza,
Srinagar, Jammu & Kashmir 190003, India
Email: hey@scaled.co.in

By using our services, you agree to the above legal terms.