Policies related to various data protection and IT laws applicable to Scaled Holdings India Private Limited based on its global operations.


Indian Information Technology Act, 2000 (IT Act)

Compliance with the IT Act, 2000
Scaled Holdings India Private Limited adheres to the provisions of the Indian Information Technology Act, 2000, ensuring the protection of digital information and secure communication.

Key Highlights:

  1. Data Protection:
    • We follow stringent measures to ensure the security and confidentiality of user data as mandated by Section 43A of the Act.
    • We implement reasonable security practices and adhere to internationally accepted standards for the collection, storage, and processing of sensitive information.
  2. Prohibited Activities:
    • We do not engage in or permit cyber offenses, including hacking, phishing, or unauthorized access to systems, as outlined under Sections 65–66D.
    • Any abuse of our platform for illegal activities will result in immediate action and legal recourse.
  3. Grievance Redressal:
    • We have a designated Grievance Officer to address issues related to data breaches, privacy, or misuse of our services. For complaints, email us at grievance@scaled.co.in.

Jurisdiction and Enforcement:
All disputes arising under the IT Act will be subject to the jurisdiction of Srinagar, Jammu & Kashmir.


General Data Protection Regulation (GDPR)

GDPR Compliance (European Union)
As part of our global operations, Scaled Holdings India Private Limited ensures compliance with the EU General Data Protection Regulation (GDPR) for clients and users within the European Union.

Key Principles We Follow:

  1. Transparency:
    • We provide clear information on how personal data is collected, processed, and stored.
    • Users have access to our Privacy Policy detailing the purpose and scope of data usage.
  2. Data Rights:
    • Right to Access: Users can request access to the personal data we store.
    • Right to Erasure: Users may request data deletion if it is no longer necessary for processing purposes.
    • Right to Portability: Users can request a copy of their data in a portable format.
  3. Legal Basis for Processing:
    • Data processing is based on consent, contracts, legal obligations, or legitimate interests as defined under Article 6 of GDPR.
  4. Data Transfers:
    • Data transferred outside the EU is done following appropriate safeguards, such as standard contractual clauses.

For inquiries or data-related requests, email gdpr@scaled.co.in.


Australian Privacy Act, 1988

Compliance with Australian Privacy Principles (APPs)
Scaled Holdings India Private Limited adheres to the Australian Privacy Principles (APPs) under the Privacy Act, 1988, ensuring the protection of personal information for individuals in Australia.

Key Points:

  1. Collection of Personal Information:
    • We collect personal data only when necessary for service delivery, with clear consent.
    • Examples of data collected: Name, contact information, and payment details.
  2. Use and Disclosure:
    • Data is used strictly for the purpose for which it was collected.
    • We do not share user data with third parties without prior consent unless required by law.
  3. Access and Correction:
  4. Data Security:
    • We implement technical and organizational measures to protect personal data from unauthorized access, misuse, or loss.

For complaints related to privacy in Australia, you may contact the Office of the Australian Information Commissioner (OAIC).


Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)

Compliance with PIPEDA
Scaled Holdings India Private Limited ensures compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) for data protection and electronic transactions.

Key Principles:

  1. Accountability:
    • We have appointed a Privacy Officer to oversee compliance with PIPEDA principles.
  2. Consent:
    • We obtain explicit consent before collecting, using, or disclosing personal data.
  3. Data Accuracy:
    • Personal information is kept accurate, complete, and up-to-date to fulfill its intended purpose.
  4. User Rights:
    • Individuals can request access to their data or file a complaint about its handling by emailing privacy@scaled.co.in.

For privacy complaints in Canada, users may contact the Office of the Privacy Commissioner of Canada (OPC).


United Kingdom General Data Protection Regulation (UK-GDPR)

Compliance with UK-GDPR
Scaled Holdings India Private Limited complies with the UK-GDPR and the Data Protection Act 2018 for protecting the personal data of individuals in the United Kingdom.

Key Practices:

  1. Lawful Data Processing:
    • Data is processed lawfully, fairly, and transparently in accordance with Article 5 of UK-GDPR.
    • We ensure all processing activities align with user rights and the lawful basis for processing.
  2. Data Subject Rights:
    • Right to be informed about data collection and usage.
    • Right to object to processing for direct marketing purposes.
    • Right to restrict or withdraw consent at any time.
  3. Data Breaches:
    • In the event of a data breach, affected users will be notified within 72 hours as mandated by UK-GDPR regulations.
  4. International Data Transfers:
    • Transfers outside the UK are conducted with adequate safeguards under appropriate transfer mechanisms.

For data protection queries in the UK, email us at privacy@scaled.co.in.


For more information about our global compliance practices, please contact us:

Scaled Holdings India Private Limited
Level 2, BlackInk Towers,
Gousia Market Kathidarwaza,
Srinagar, Jammu & Kashmir 190003, India
Email: hey@scaled.co.in